For health and well-being benefits questions, including questions about medical, dental, vision and prescription drug coverage, and well-being program questions.
Vendor
Willis Towers Watson
Phone
Website
Hours of Operation
Monday through Friday, 8 a.m. to 6 p.m. CT
For Retirement Benefit Questions
Vendor
Pension Questions Contact: Alight Pension Plan Service Center
Phone
Website
Hours of Operation
Monday through Friday, 8 a.m. to 6 p.m. CT
Vendor
401k Questions Contact: Empower Retirement - AbbVie Savings Plan Service Center
Phone
844-822-2843
Website
Hours of Operation
Monday through Friday, 7 a.m. to 9 p.m. CT; Saturday 8 a.m. to 4:30 p.m. CT
For HR and work-related questions, including payroll, performance management and updating personal information.
Vendor
HRConnect
Phone (Lake County)
844-ONE-HR4U (844-663-4748)
Ext. 7-HR4U (74748)
Phone (Direct dial)
Hours of Operation
Monday through Friday, 7 a.m. to 7 p.m. CT