U.S. Retirees

Vendor

Metlife

Group Number

149514

Phone

800-438-6388

Website

www.metlife.com/mybenefits

Tags

Dental, dentist, orthodontist, dentures, crowns, braces, orthodontics, teeth, oral, preventive, prevention, preventive health

Vendor

Transcarent

Phone

888-572-7973

Website

www.member.transcarent.com

Website (SSO - Employees only)

https://federation.abbvie.com/idp/startSSO.ping?PartnerSpId=https%3A%2F%2Fwww.okta.com%2Fsaml2%2Fservice-provider%2Fspiawcpiudpbrzajxldc

Download the app

https://webapp.transcarent.ai/getapp

Hours of Operation

Monday through Friday, 7a.m - 9p.m. CT

Calls received outside of peak hours go to our answering service, with urgent issues quickly escalated to a supervisor. Chat messages sent outside of peak hours will receive a response within 1-2 business days.

Tags

Health, injury, pain, drugs, support, advocate, advice, Cancer, oncology, cancerous, navigating, medical, health, well-being, wellbeing, wellness, coaching, prevention, preventive, workplace flexibility, flexible work, screen, screening prevention

Vendor

Lyra

Phone

833-702-1619

Website

lyrahealth.com/abbvie

Tags

Employee Assistance, Resource, Assist, EAP, Alcohol and drug abuse, emotional difficulties, undue stress, marital and family conflicts, well-being, managing, support, alcohol, counseling, therapy, dependent care resources, legal consultation, financial consultation

US/Canada Phone Number

1-800-838-0908

Website

https://us.etrade.com/home

Tags

Change Management, HR Integration, Change Champion, LTI, Long Term Incentives, AIP, Annual Incentive Plan, Communications, Etrade, incentive, award, bonus